Check-in & check-out: Standard check-in time is 2 pm, and check-out is at 10 am.

Cancellation policy: The following cancellation policy will be applicable as per our company regulations:

1. If the guest wishes to cancel before 30 days of the check-in date, 100% of the booking amount will be refunded.

2. For any cancellations made within 30 days of the check-in date, the booking amount will be non-refundable.

3. Refunds are applicable only in cases where 100% payment has been made; partial payments are non-refundable.

**Refunds will be processed in 7-9 days post cancellation request.**

Security deposit refund policy: 10,000
Reimbursement will be processed within 4-7 working days post-property inspection. Your strict adherence to this timeline is highly appreciated.

Noise & disturbances: Please be considerate of your neighbours and maintain a reasonable noise level, especially between 10 pm and 7 am. Refrain from hosting loud parties or events on the property.

Smoking: Smoking is strictly prohibited inside the villa. Designated smoking areas are available outdoors.

Chewing tobacco: Strictly prohibited with no exceptions.

Pets: Pets are not allowed on the property.  

Maximum occupancy: Adhere to the maximum occupancy limit for your villa. Any additional guests must be approved by the management beforehand.

Damage & breakages: Guests are responsible for any damages or breakages during their stay. Please report any incidents to the management promptly. Charges may apply for repairs or replacements.

Cleanliness: Please maintain the cleanliness of the villa during your stay. Use designated trash bins for disposing of garbage and avoid littering the property.

Safety & security: Ensure that all doors and windows are locked when leaving the villa unattended. ELIVAAS will not be responsible for any loss or theft of personal belongings.

Amenities & facilities: Use the provided amenities and facilities responsibly, and follow any posted guidelines.

Compliance: All guests must comply with local laws and regulations. Any illegal activities on the property will result in immediate eviction and potential legal consequences.

Upkeep: Daily cleaning of our property is compulsory. We kindly request your cooperation with our housekeeping staff.

Standard occupancy 6 Guests.​

Max occupancy: 9 guests (Extra charges applicable for each guest above standard occupancy)