Cancellation Policy

If you decide to cancel your reservation 14 days before the date of arrival, we will refund 80%* of the booking value using the same method of payment that was used initially, or we will issue a future credit note for the whole amount.

If you have to cancel your reservation between 7 and 14 days before your scheduled arrival, you will receive a refund of 50% of the total booking value, or 60% of the value will be applied to a future credit note.

The reservation fee will not be refunded for any cancellations that are requested less than seven days before the scheduled check-in date.

If any of the costs associated with the reservation have already been paid, the cancellation will be regarded as non-refundable.

*Note that a cancellation fee equal to 20% of the total value of the booking will be deducted from any and all refunds that are processed by Just Home Stay. This largely applies to covering platform charges, convenience fees, and processing fees, as they are all included in this.

Peak Dates

Our standard cancellation policy exempts cancellations made for peak dates.

Nov 2022 - Guru Nanak Jayanti : From 05-11-2022 to 08-11-2022
Dec 2022 - Christmas & New Year : From 23-12-2022 to 03-01-2023
Jan 2023 - Republic Day : From 26-01-2023 to 29-01-2023
Mar 2023 - Holi : From 08-03-2023 to 12-03-2023
Mar 2023 - Mahavir Jayanti & Good Friday : 31-03-2023 to 09-04-2023
Apr 2023 - Labour Day and Buddha Purnima : 28-04-2023 to 07-05-2023
Jun 2023 - Bakri Eid : 29-06-2023 to 02-07-2023
Aug 2023 - Independence Day : 11-08-2023 to 16-08-2023
Onam & Rakshabandhan: 25-Aug-2023 to 30-Aug-2023
Janmashtami: 07-Sep-2023 to 10-Sep-2023
Gandhi Jayanti: 29-Sep-2023 to 02-Oct-2023
Dussehra: 20-Oct-2023 to 24-Oct-2023
Diwali: 10-Nov-2023 to 13-Nov-2023
Guru Nanak Jayanti: 24-Nov-2023 to 27-Nov-2023
Christmas & New Year: 23-Dec-2023 to 03-Jan-2024