Clouds Nest | 4-BHK Pet-friendly Retreat With Terrace & Hill Views by Naukuchiatal

Check-in Instructions: Check-in: 2 PM | Check-out: 11 AM

Cancellation Policy: The following cancellation policy will be applicable as per our company regulations:

1. Cancellations made more than 30 days before check-in will receive a 100% refund.

2. Cancellations made within 30 days of check-in are non-refundable.

3. Refunds are only available if the full payment has been made; partial payments are non-refundable.

**Refunds will be processed within 7-9 days post-cancellation request.**

Security Deposit Amount: 15,000

Security Deposit Refund Policy: Refunds will be processed within 4-7 working days after property inspection. Your adherence to this timeline is appreciated.

Noise & disturbances: Keep noise levels reasonable, especially between 10 pm and 7 am; no loud parties or events.

Smoking: Smoking is strictly prohibited inside the villa. Designated smoking areas are available outdoors.\

Chewing tobacco: Strictly prohibited with no exceptions.

Pets: Pets are allowed on the property.

*Pet Friendly Property | Pet Policy*

Pets Are Family – And They’re Welcome Here!

We’re thrilled to host your furry friends at our pet-friendly homes. To ensure a safe and comfortable stay for all, here’s everything you need to know:

Pet Security Deposit

• 1 Pet – ₹10,000 (Refundable)

• 2 Pets – ₹15,000 (Refundable)

Collected in addition to the standard security deposit.

Pet Sanitation Fee (One-time, collected at check-in)

• 1BHK – ₹1,000

• 2/3BHK – ₹2,000

• 4/5BHK+ – ₹3,000

• Prive Collection – ₹4,000

Kindly Note

• Pets are not allowed in the pool – A care charge of ₹10,000 will apply if this is overlooked.

• Clean-up is your responsibility – Please pick up after your pets.

• Damages, if any, will be charged at actuals.

We love pets—and we’re so glad you brought yours along! Thank you for helping us keep our spaces clean, safe, and welcoming for everyone

Occupancy: Follow maximum occupancy limits. Additional guests need prior approval.

Damages: Guests are responsible for any damages or breakages during their stay. Please report any incidents to the management promptly. Charges may apply for repairs or replacements.

Cleanliness:  Please keep the villa clean, use the designated trash bins and avoid littering the property.

Safety & security: Lock all doors and windows when leaving. We will not be responsible for any loss or theft of personal belongings.

Amenities & facilities: Use the provided amenities responsibly and adhere to any posted guidelines.

Compliance: Follow local laws and regulations. Illegal activities will result in eviction and potential legal action.

Upkeep: Daily cleaning is compulsory. Kindly cooperate with our housekeeping team.

Standard occupancy: 8 guests​

Maximum occupancy: 10 guests (Additional charges apply for extra guests beyond standard occupancy.)

• More than 14 days before Check-in date
  Refund: 80% to original payment method
  Or 100% as Wallet balance
• 7-14 days before Check-in date
  Refund: 50% to original payment method
  Or 60% as Wallet balance
• Up to 7 days before Check-in date
  No refund will be issued

• Wifi: 10 Mbps
• Week-long Stay Discount: 10%/night
• Month-long Stay Discount: 30%/night