Casa Mocha | 5-BHK Pet-friendly Retreat With Pvt Pool, Verandah & Ent Lounge

Check-in Instructions: Check-in: 2 PM | Check-out: 11 AM

Cancellation Policy: The following cancellation policy will be applicable as per our company regulations:

1. Cancellations made more than 30 days before check-in will receive a 100% refund.

2. Cancellations made within 30 days of check-in are non-refundable.

3. Refunds are only available if the full payment has been made; partial payments are non-refundable.

**Refunds will be processed within 7-9 days post-cancellation request.**

Security Deposit Amount: 15,000

Security Deposit Refund Policy: Refunds will be processed within 4-7 working days after property inspection. Your adherence to this timeline is appreciated.

Noise & disturbances: Keep noise levels reasonable, especially between 10 pm and 7 am; no loud parties or events.

Smoking: Smoking is strictly prohibited inside the villa. Designated smoking areas are available outdoors.

Chewing tobacco: Strictly prohibited with no exceptions.

Pets: Pets are allowed on the property.

*Pet Friendly Property | Pet Policy*

Pets Are Family – And They’re Welcome Here!

We’re thrilled to host your furry friends at our pet-friendly homes. To ensure a safe and comfortable stay for all, here’s everything you need to know:

Pet Security Deposit

• 1 Pet – ₹10,000 (Refundable)

• 2 Pets – ₹15,000 (Refundable)

Collected in addition to the standard security deposit.

Pet Sanitation Fee (One-time, collected at check-in)

• 1BHK – ₹1,000

• 2/3BHK – ₹2,000

• 4/5BHK+ – ₹3,000

• Prive Collection – ₹4,000

Kindly Note

• Pets are not allowed in the pool – A care charge of ₹10,000 will apply if this is overlooked.

• Clean-up is your responsibility – Please pick up after your pets.

• Damages, if any, will be charged at actuals.

We love pets—and we’re so glad you brought yours along! Thank you for helping us keep our spaces clean, safe, and welcoming for everyone

Occupancy: Follow maximum occupancy limits. Additional guests need prior approval.

Damages: Guests are responsible for any damages or breakages during their stay. Please report any incidents to the management promptly. Charges may apply for repairs or replacements.

Cleanliness:  Please keep the villa clean, use the designated trash bins and avoid littering the property.

Safety & security: Lock all doors and windows when leaving. We will not be responsible for any loss or theft of personal belongings.

Amenities & facilities: Use the provided amenities responsibly and adhere to any posted guidelines.

Compliance: Follow local laws and regulations. Illegal activities will result in eviction and potential legal action.

Upkeep: Daily cleaning is compulsory. Kindly cooperate with our housekeeping team.

Standard occupancy: 10 guests​

Maximum occupancy: 12 guests (Additional charges apply for extra guests beyond standard occupancy.)

• More than 14 days before Check-in date
  Refund: 80% to original payment method
  Or 100% as Wallet balance
• 7-14 days before Check-in date
  Refund: 50% to original payment method
  Or 60% as Wallet balance
• Up to 7 days before Check-in date
  No refund will be issued

• Wifi: 10 Mbps
• Week-long Stay Discount: 10%/night
• Month-long Stay Discount: 30%/night

The cancellation policy varies depending on the booking. Please check the terms and conditions at the time of booking.

Yes, Just HomeStay welcomes feedback and reviews from guests. You can provide feedback or a review through the platform you have booked your stay or by contacting the customer service line.

Your vacation rental is an all-inclusive package featuring comfortable accommodations, 5-star amenities, and security. With 100% on-ground assistance, a digital concierge, and special offers on popular local experiences- your stay is hassle-free and unforgettable!

While the concierge can assist in contacting medical services, in case of an emergency, we recommend calling the local emergency services directly.

Just HomeStay offers a variety of services such as restaurant and cafe reservations, yacht booking, arranging for an on-call chef, yoga instructor, and more.

You can contact the Just HomeStay customer service team for any assistance.

Our concierge service is complimentary and a core part of our offerings. Kindly note that some services, such as cab bookings, etc., may be subject to additional charges.

Yes, there is private parking available.

Yes, the primary renter must be at least 18 years old.

The check-in process includes verification of your booking confirmation and valid ID. After this, you will receive your keys or access codes.

Yes, you can request a copy of your invoice or receipt from Just HomeStay after checking out. Email the request to staywithus@Just HomeStay.com or alternatively contact the Just HomeStay customer service to make a request.

Please contact the Just HomeStay customer service team for lost and found inquiries.

Just HomeStay will typically refund your security deposit within a few days of checking out, once they have verified that the vacation rental was left in good condition and there are no outstanding charges or damages.

Expect a comfortable and stylish experience at our villa. With well-designed interiors, great amenities, and a beautiful location, we aim to provide a pleasant and relaxing retreat for you.