Suntuarios Casa Iris | 4-BHK | Pvt Pool | Jacuzzi | Gazebo

Check-in Instructions: Check-in: 2 PM | Check-out: 10 AM

Cancellation Policy: The following cancellation policy will be applicable as per our company regulations:

1. Cancellations made more than 30 days before check-in will receive a 100% refund.

2. Cancellations made within 30 days of check-in are non-refundable.

3. Refunds are only available if the full payment has been made; partial payments are non-refundable.

**Refunds will be processed within 7-9 days post-cancellation request.**

Security Deposit Amount: 30,000

Security Deposit Refund Policy: Refunds will be processed within 4-7 working days after property inspection. Your adherence to this timeline is appreciated.

Noise & disturbances: Keep noise levels reasonable, especially between 10 pm and 7 am; no loud parties or events.

Smoking: Smoking is strictly prohibited inside the villa. Designated smoking areas are available outdoors.

Chewing tobacco: Strictly prohibited with no exceptions.

Pets: Pets are NOT allowed on the property.

Occupancy: Follow maximum occupancy limits. Additional guests need prior approval.

Damages: Guests are responsible for any damages or breakages during their stay. Please report any incidents to the management promptly. Charges may apply for repairs or replacements.

Cleanliness:  Please keep the villa clean, use the designated trash bins and avoid littering the property.

Safety & security: Lock all doors and windows when leaving. We will not be responsible for any loss or theft of personal belongings.

Amenities & facilities: Use the provided amenities responsibly and adhere to any posted guidelines.

Compliance: Follow local laws and regulations. Illegal activities will result in eviction and potential legal action.

Upkeep: Daily cleaning is compulsory. Kindly cooperate with our housekeeping team.

Standard occupancy: 8 guests​

Maximum occupancy: 10 guests (Additional charges apply for extra guests beyond standard occupancy.)

• More than 14 days before Check-in date
  Refund: 80% to original payment method
  Or 100% as Wallet balance
• 7-14 days before Check-in date
  Refund: 50% to original payment method
  Or 60% as Wallet balance
• Up to 7 days before Check-in date
  No refund will be issued

• Wifi: 10 Mbps
• Week-long Stay Discount: 10%/night
• Month-long Stay Discount: 30%/night

Yes, there is private parking available.

The cancellation policy varies depending on the booking. Please check the terms and conditions at the time of booking.

You can contact the JustHomeStay customer service team for any assistance.

The check-in process includes verification of your booking confirmation and valid ID. After this, you will receive your keys or access codes.

Yes, the primary renter must be at least 18 years old.

Your vacation rental is an all-inclusive package featuring comfortable accommodations, 5-star amenities, and security. With 100% on-ground assistance, a digital concierge, and special offers on popular local experiences- your stay is hassle-free and unforgettable!

Our concierge service is complimentary and a core part of our offerings. Kindly note that some services, such as cab bookings, etc., may be subject to additional charges.

JustHomeStay offers a variety of services such as restaurant and cafe reservations, yacht booking, arranging for an on-call chef, yoga instructor, and more.

While the concierge can assist in contacting medical services, in case of an emergency, we recommend calling the local emergency services directly.

Yes, you can request a copy of your invoice or receipt from JustHomeStay after checking out. Email the request to staywithus@JustHomeStay.com or alternatively contact the JustHomeStay customer service to make a request.

Yes, JustHomeStay welcomes feedback and reviews from guests. You can provide feedback or a review through the platform you have booked your stay or by contacting the customer service line.

JustHomeStay will typically refund your security deposit within a few days of checking out, once they have verified that the vacation rental was left in good condition and there are no outstanding charges or damages.

Expect a comfortable and stylish experience at our villa. With well-designed interiors, great amenities, and a beautiful location, we aim to provide a pleasant and relaxing retreat for you.

Please contact the JustHomeStay customer service team for lost and found inquiries.