Laguna Aura | 4-BHK | Pvt Pool & Garden | Bar

Check-in & Check-out: Standard check-in time is 2 pm, and check-out is at 10 am.

Cancellation Policy: The following cancellation policy will be applicable as per our Company regulations:

1. If the guest wishes to cancel before 30 days of the check-in date, 100% of the booking amount will be refunded.

2. For any cancellations made within 30 days of the check-in date, the booking amount will be non-refundable.

3. Refunds are applicable only in cases where 100% payment has been made; partial payments are non-refundable.

**Refunds will be processed in 7-9 days post cancellation request.**

Security Deposit Refund Policy: 15,000
Reimbursement will be processed within 4-7 working days post-property inspection. Your strict adherence to this timeline is highly appreciated.

Noise & Disturbances: Please be considerate of your neighbours and and maintain a reasonable noise level, especially between 10 pm and 7 am. Refrain from hosting loud parties or events on the property.

Smoking: Smoking is strictly prohibited inside the villa. Designated smoking areas are available outdoors.

Chewing Tobacco: Strictly Prohibited with no exceptions.

Pets: Unfortunately, pets are not allowed on the property. Please make alternative arrangements for your furry friends.

Maximum Occupancy: Adhere to the maximum occupancy limit for your villa. Any additional guests must be approved by the management beforehand.

Damage & Breakages: Guests are responsible for any damages or breakages during their stay. Please report any incidents to the management promptly. Charges may apply for repairs or replacements.

Cleanliness: Please maintain the cleanliness of the villa during your stay. Use designated trash bins for disposing of garbage and avoid littering the property.

Safety & Security: Ensure that all doors and windows are locked when leaving the villa unattended. ELIVAAS will not be responsible for any loss or theft of personal belongings.

Amenities & Facilities: Use the provided amenities and facilities responsibly, and follow any posted guidelines.

Compliance: All guests must comply with local laws and regulations. Any illegal activities on the property will result in immediate eviction and potential legal consequences.

Upkeep: Daily cleaning of our property is compulsory. We kindly request your cooperation with our housekeeping staff.

Standard Occupancy 8 Guests.​

Max Occupancy: 10 guests (Extra charges applicable for each guest above standard occupancy)

• More than 14 days before Check-in date
  Refund: 80% to original payment method
  Or 100% as Wallet balance
• 7-14 days before Check-in date
  Refund: 50% to original payment method
  Or 60% as Wallet balance
• Up to 7 days before Check-in date
  No refund will be issued

• Wifi: 10 Mbps
• Week-long Stay Discount: 10%/night
• Month-long Stay Discount: 30%/night

The cancellation policy varies depending on the booking. Please check the terms and conditions at the time of booking.

Yes, there is private parking available.

The check-in process includes verification of your booking confirmation and valid ID. After this, you will receive your keys or access codes.

You can contact the JustHomeStay customer service team for any assistance.

Yes, the primary renter must be at least 18 years old.

Your vacation rental is an all-inclusive package featuring comfortable accommodations, 5-star amenities, and security. With 100% on-ground assistance, a digital concierge, and special offers on popular local experiences- your stay is hassle-free and unforgettable!

Our concierge service is complimentary and a core part of our offerings. Kindly note that some services, such as cab bookings, etc., may be subject to additional charges.

JustHomeStay offers a variety of services such as restaurant and cafe reservations, yacht booking, arranging for an on-call chef, yoga instructor, and more.

While the concierge can assist in contacting medical services, in case of an emergency, we recommend calling the local emergency services directly.

Yes, you can request a copy of your invoice or receipt from JustHomeStay after checking out. Email the request to staywithus@JustHomeStay.com or alternatively contact the JustHomeStay customer service to make a request.

JustHomeStay will typically refund your security deposit within a few days of checking out, once they have verified that the vacation rental was left in good condition and there are no outstanding charges or damages.

Yes, JustHomeStay welcomes feedback and reviews from guests. You can provide feedback or a review through the platform you have booked your stay or by contacting the customer service line.

Please contact the JustHomeStay customer service team for lost and found inquiries.